Privacy Policy

What we collect, why, and who else sees it.

Draft — not in force. This document has not been reviewed or adopted. It does not create any agreement between you and Josi, and it is published here only so it can be read and commented on before it is finalised.

Josi is operated by Josiam LLC.

Version 0.1-draft · no effective date

Birth data is sensitive

To cast a chart we need your date, exact time, and place of birth. Combined with your name this is identifying, and in some jurisdictions it may reveal information treated as a special category. We treat it accordingly: it is used to compute your charts and the guidance you ask for, and it is not sold.

You may delete a saved person or chart at any time from your dashboard.

What we collect

Account details (name, email) via our identity provider; birth details you enter; charts and interpretations generated for you; consultation bookings, messages and reviews; payment metadata (never full card numbers); and standard technical logs.

Who processes it for us

Auth0 (sign-in), Stripe (payments and practitioner payouts), Google Cloud (hosting and database), Google Vertex AI and OpenAI (generating AI output), Anthropic (an optional fallback when those are unavailable), TypeSafe (automated safety, moderation and quality checks), and Resend (transactional email).

Chart data sent to a model provider for interpretation is sent for that purpose only.

TypeSafe receives text only, never your chart, birth details or account: messages you type to Josi, reviews you write, and text Josi or an astrologer’s assistant has written, so that it can be checked for safety concerns, abuse, personal details and claims we do not make.

OpenAI generates AI chat answers (including Debate and Ultra modes), reflection questions, and draft readings for astrologers, from your messages and your chart data, and writes the Samayam day-view cards from your chart data. It also writes your reflections from summarised patterns (never your own words), checks your messages for safety before a reply is given, and checks astrologer drafts before they are published. Separately, it drafts entries for our internal reference corpus of classical terms from reference text only, never from your data. API data is not used for training by default, and responses are not stored for later retrieval (store=false), though OpenAI may keep API data for up to 30 days for abuse monitoring.

[REVIEW NEEDED] Confirm each processor’s current data-processing terms and sub-processor list before approval, and confirm whether a DPA and international-transfer mechanism are required for your user base.

When an astrologer sees your data

When you book a consultation, the astrologer you booked can see the chart and the details you chose to share for that consultation. They do not have access to your other charts.

Retention and your rights

We keep your account data while your account is open. You can ask us to export or delete your data by writing to support@josiam.com.

Some records — payment and payout history in particular — are kept as long as required for tax and accounting.